udealproxyWe are committed to protecting the privacy and data security of our users (hereinafter referred to as "you").
This Privacy Policy applies to you throughudealproxy Proxy Network Services(including websites, client software, API
interfaces and related technologies, collectively referred to as "the Service") involved in the use of personal
information processing activities. Please read this Policy carefully and by continuing to use the Service, you agree to
the collection, use, storage and sharing of your information in accordance with this Policy.

I. Scope of information collection
1.Information provided proactively
a.Account information: When registering, you need to provide your username, email, mobile number, payment account (e.g.
PayPal / credit card information), etc.
b.Authentication information: Depending on legal requirements or risk control needs, proof of identity (e.g. passport,
ID card) or business qualification documents may be required.
c.Contact Information: Include customer service inquiries, email submitted during technical support, phone numbers, etc.
2.Information collected automatically
a.Connect log: access time, IP address, device identifier (e.g. IMEI / MAC address), requested domain name, traffic
usage.
b.Technical data: Browser type, operating system, ISP information, network latency, error reporting.
c.geographical locationApproximate area to be inferred from proxy server nodal locations (imprecise location).
3.Third party information
a.Payment processors: Payment status, transaction ID (provided by a third-party payment platform, we will not store your
complete Silver Bank information).
b.cooperative partner: Partner service providers connected through an API or SDK may share anonymized master data.

II. Purpose of use of information
We process your information only to the following lawful extents:
1.Implementation of services: Create accounts, assign proxy IPs, generate bills, respond to technical support requests.
2.Security maintenance: Detect and defend against risks such as DDoS attacks, fraud, misuse of proxy resources, and
more.
3.Service OptimizationAnalysing connection success rates and latency data to optimize node distribution; Improved
product functionality based on anonymous logs.
4.Legal Compliance: Cooperate with judicial investigations, enforce a court order or a regulatory authority's request.
5.Business cooperation: Share necessary data with data centre, ISP and other partners to ensure quality of service.

III. Information sharing and disclosure
Without your express consent, we do notWe will not sell your personal information.Except in the following cases:
1.Sharing is required.
a.Technology service providers: Service providers, payment processors, digital analytics platforms (such as Google
Analytics).
b.Legal requirements: Disclose necessary information in response to subpoenas, court orders, or government regulatory
requirements.
2.Operations transfer
In the event of a merger, acquisition or asset sale, your information may be transferred as a transactional asset and we
will notify changes by email or notice.

IV. Data storage and cross-border transmission
1.Storage period
udealproxyYour personal information is retained only when necessary. We will retain your personal information in the
following circumstances:
A. For the period specified by law until we no longer have sufficient grounds to retain or use your personal
information.
B. We will retain the personal information collected for the period reasonably necessary to fulfill the purposes for
which the information was collected, to fulfill our contractual and legal obligations, and for the applicable limitation
period for claims and defences.
C. Before we receive a request to erase, delete or modify any personal information you store with us.

2.Cross-border transmission
Due to the global distribution of proxy servers, your IP address, connection data may be transmitted to foreign
countries (such as the United States, Europe, etc.), we will use encryption technology and protocols (such as TLS1.3) to
protect the transmission security.

V. User rights and choices
1.Access and corrections
You can view and modify basic information such as email, password and password through the account panel. If you need to
export data or correct other information, please contactsupport@udealproxy.com。
2.Deletion and Restricted Processing
You can request the deletion of non-essential information (other than subject to legal obligations) and we will respond
within 15 business days.
3.Cookie management
Browser settings can disable cookies, but may cause some features, such as automatic logins, to be unavailable.

VI. SECURITY PROTECTIONS
We take reasonable physical and electronic security measures to protect your information in accordance with industry
standards. However, as our platform is hosted electronically, we cannot guarantee the security and privacy of your
information. Therefore, we recommend that you use antivirus software, regular credit checks, reliable passwords,
firewalls and other precautions to protect you from security and privacy threats.

VII. Protection of minors
This service is for sale onlyAged 18 or olderThe user. If a minor is found to be using the service, we will immediately
terminate the service and delete the relevant data.

VIII. Policy update and dispute resolution
1.Notice of revision
Significant changes will be notified by notice on the website or by email, and your continued use of the Service will be
considered acceptance of the new Terms.
2.Jurisdictional laws
This policy shall be governed by the laws of the Hong Kong Special Administrative Region. Disputes shall be submitted to
arbitration by the Hong Kong International Arbitration Centre (HKIAC).

Contact Us
If you have any questions regarding the Privacy Policy, please contact us at:
●Company Name：FULL NEBULA LIMITED
●address：1107A, 11 / F, Tower 1, Hong Kong City, 33 Kwong Tung Road, Tsim Sha Tsui, Hong Kong
●mailbox：support@udealproxy.com
Date of entry into force: May 7, 2025